Introduction

Welcome to The Charming Boutique, where every piece of jewellery is a masterpiece, meticulously handcrafted to embody individuality and timeless elegance. Our bespoke creations are designed to cater to your unique preferences, ensuring that every customer receives an exclusive piece that harmonizes beautifully with their personal style.

Customisation Policy

At The Charming Boutique, we take pride in offering jewellery that is 100% handcrafted and fully customized to your specifications.

  • Once an order is placed and customization details are finalized, modifications or cancellations cannot be accommodated.
  • As each piece is a one-of-a-kind creation, subtle variations in design, color, and finish are inherent characteristics that highlight the uniqueness of handmade artistry and are not considered defects.x

 

Order and Delivery

We craft each custom jewellery order with precision and care, requiring a specific timeframe for production and delivery, which will be clearly communicated at the time of purchase.

  • Should there be any unexpected delays, rest assured that we will inform you promptly and keep you updated.

Returns and Exchange Policy

Due to the bespoke nature of our creations, returns or exchanges are not accepted unless the product arrives in a damaged or defective condition.

  • Any issues regarding damage must be reported within 24 hours of receiving the item, accompanied by photographic evidence for verification.

Care Instructions

To preserve the beauty and longevity of your handcrafted jewellery, we recommend the following care guidelines:

  • Handle your jewellery delicately to prevent damage.
  • Avoid exposing your pieces to water, harsh chemicals, or prolonged direct sunlight.
  • Store your jewellery in a clean, dry place, preferably within its original packaging, to maintain its pristine condition.

 Contact Us
We are here to assist you with any queries, concerns, or assistance you may require. Feel free to reach out to us via email:

Email: thecharmingboutiqueee@gmail.com

Thank you for choosing The Charming Boutique, where every piece of jewellery tells a story as unique as you are.

Warm regards,
The Charming Boutique Team